Shipping policy

Processing Time

Orders are normally processed within 1–2 business days, excluding weekends and holidays.

Processing may take longer during holidays, promotions, periods of high order volume, or circumstances outside our control.

Shipping Destination

We currently ship to addresses within Canada only.

Delivery Time

Standard shipping normally takes an estimated 3–5 business days after the order has been processed.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, weather, service disruptions, remote delivery locations, or other circumstances outside our control.

Shipping Rates

Available shipping options and applicable charges will be displayed during checkout.

Shipping costs may vary based on the order, delivery destination, and available shipping service.

Order Tracking

When tracking is available, tracking information will be provided after your order has shipped.

Tracking information may take some time to become active after it is issued.

Shipping Information

Please review your shipping information carefully before submitting your order.

Customers are responsible for providing a complete and accurate delivery address.

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided at checkout.

Damaged, Incorrect, or Missing Orders

If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 30 days of delivery through the chat support available on our website.

You may be asked to provide your order number, a description of the issue, and clear photos of the product and packaging.

Contact Us

For shipping-related questions or assistance, please contact us through the chat support available on our website.